Listening service

Shifts and Meetings

Join and manage your shifts and meetings.

Listening Centre

Listening Centre Volunteer Application

Elog

Record your caller contacts.

View on-shift documents

View plans, misuse list and no callback list

Signposting to other services

Information on when and how to signpost a caller

Status dashboard (UK)

View the Status dashboard, showing wait time for the telephone, email and online chat services.

Quick links for on-shift resources

Quickly access the key guidance, policies, and procedures you may need while on shift.

Three Rings

Choose your shifts

Listening Centre Console

Listening Centre Administration