Listening service
Shifts and Meetings
Join and manage your shifts and meetings.
Listening Centre
Listening Centre Volunteer Application
Elog
Record your caller contacts.
View on-shift documents
View plans, misuse list and no callback list
Signposting to other services
Information on when and how to signpost a caller
Status dashboard (UK)
View the Status dashboard, showing wait time for the telephone, email and online chat services.
Quick links for on-shift resources
Quickly access the key guidance, policies, and procedures you may need while on shift.
Three Rings
Choose your shifts
Listening Centre Console
Listening Centre Administration